Terms and Conditions
Terms and Conditions
Section 1.0 - Use of Data
Why are we different?
Because we recognise the importance of vets and their recommending work. That’s why we offer recurring sales margin always.
What is the relationship between MyVetLoyal.com and Vetilea.co.uk?
Vetilea.co.uk is there to allow your clients to re-order, but with 100% confidence that they remain your client always. My Vet Loyal is the exclusive distributor for Vetilea products, but more than that we are true partners with Vetilea.
What can I do with the partner platform?
An easy, simple and free tool, designed to help the Vet to increase their daily income.
Section 1.1 - GDPR
How can I become a MyVetLoyal Partner?
If you want to work with us, fill out the form above or write to info@myvetloyal.com one of our agents will contact you to set up a visit or video call.
Can I recommend product without having stock?
Yes, thanks to our technology you will be able to recommend products and rely on us to deliver them to your client without having a stock in your clinic and without missing out on margin. We do however recommend keeping a stock in your practice.
Delivery Policy
Section 1.0 - Ordering
How is the quality of the products ensured?
My Vet Loyal, Vetilea and their approved manufacturers have implemented Hazard Analysis and Critical Control Points (HACCP) processes and / or ISO 9001: 2015 certifications to ensure the quality of the products they manufacture.
How do you ensure the quality of the transportation service to customers?
We works with carriers that provide impeccable service. My Vet Loyal has contracted a delivery service in 24-48 hours across the United Kingdom. For international shipping please contact us at: info@myvetloyal.com.
Does the vet have any responsibility for the transport?
No, the vet does not have to worry about the transport of the orders, it is My Vet Loyal’s responsibility. Any client who has doubts about the status of the orders should contact My Vet Loyal.
Section 1.1 - RETURNS
How is the quality of the products ensured?
My Vet Loyal, Vetilea and their approved manufacturers have implemented Hazard Analysis and Critical Control Points (HACCP) processes and / or ISO 9001: 2015 certifications to ensure the quality of the products they manufacture.