Privacy Policy
Privacy Policy
My Vetloyal Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website www.myvetloyal.com (the "Website"), our services, or otherwise provide us with your information.
1. Information We Collect
We may collect the following types of personal information from you:
- Information you provide:
- Name
- Contact information (email address, phone number)
- Payment information (credit card details, billing address)
- Pet information (name, breed, age, medical history)
- Other information you choose to provide, such as feedback or survey responses
- Information collected automatically:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited on our Website
- Date and time of visits
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide you with the services you request, such as scheduling appointments, managing your pet's medical records, or processing payments.
- To communicate with you about your account, appointments, or other relevant matters.
- To improve our Website and services.
- To personalize your experience on our Website.
- To comply with legal requirements.
3. Sharing Your Information
We may share your personal information with:
- Our employees, contractors, and service providers who need to access your information to perform their duties.
- Third-party service providers who help us operate our Website and services, such as payment processors and email marketing platforms.
- Law enforcement or regulatory authorities if required by law.
- Your Veterinarian Clinic
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure,alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access your personal information.
- Rectify inaccurate or incomplete personal information.
- Erase your personal information.
- Restrict the processing of your personal information.
- Object to the processing of your personal information.
- Data portability.
To exercise your rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your use of our Website. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our Website or by contacting you directly.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: info@myvwtloyal.com